Cookies Policy

At Surestone Insurance ("we", "us" or "our"), we want to ensure that your visit to our website (the “Site") is smooth, reliable and as useful to you as possible. Subject to your consent where required by applicable law, we use cookies (“cookies”) for the functionality of the Website.  

By accessing and using the SureStone Insurance website (the "Site") you indicate that you accept our use of cookies.


What are cookies?
A cookie is small piece of data sent from a website and stored on your computer, tablet or smartphone ("Device"). Almost all websites use cookies and they have several different functions. The main purposes for cookies are to:

  1. Allow the site to function correctly and to help keep it secure.
  2. Make the site easier to use by remembering information that you've entered, to recognise you as a site user and to personalise your visit.
  3. Collect basic information about the way you have used the site.

Most web browsers automatically accept cookies, but if you do not want to allow cookies or only allow the use of certain types of cookies, please refer to your browser settings which should allow you to accept or deny cookies (please read section 5 below for more details about how to do this). You can also use the browser settings to withdraw your consent to the use of cookies at any time or delete cookies that have already been set on your Device. Keep in mind that by disabling certain categories of cookies, you may be prevented from accessing some features of our websites. You should be able to find more in depth information about opting out of cookies on your browser settings menu.


Which cookies do we use?
We use a first party cookie set by the website (CONCRETE5) this cookie is added when a visitor starts to browse our Website or interacts with a specific feature and are deleted when the browser is closed.

This cookie (CONCRETE5) is a strictly necessary cookie, used to define how the website displays content to either general users or site administrators  to allow you to access the Site, to move between pages and to receive services which you have requested. It is used only to define the start of a visitor session and is deleted at the end of the browser session. This cookie collects information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.


Managing and disabling cookies
You can control the cookies placed and retained on your Device. The Privacy Statement and this Cookie Policy are provided to be transparent about our practices regarding the use of cookies and to allow you the opportunity to make an informed choice.

Where applicable, we will obtain your prior informed consent to use cookies and other tracking technologies which store or access information on your Device. Most browsers accept cookies automatically but they can be set up to ask for your prior consent before an individual cookie is set on your Device.  This will give you control over your cookies, however, it may interfere with your browsing experience as some websites may not function properly and you may not be able to take advantage of all the features offered by our website. 

For instructions on blocking and deleting cookies, see the privacy and help documentation of your specific browser’s website. If you use more Devices and/or browsers you will need to disable cookies on each Device and on each browser separately. Here are the locations of the cookie settings for all major web browsers:

Internet Explorer - Tools > Internet Options > Privacy tab.

Mozilla Firefox - Tools > Options > Privacy menu.

Safari Users - Edit > Preferences > Privacy menu.

Chrome Users - Settings > Content Settings > Privacy > Cookies.

If you limit the ability of our websites to set cookies, this may prevent you from using certain features of our Website properly and your user experience – which will no longer be personalised for you – may deteriorate. You may also be able to opt-out from certain cookies through third party cookie management sites. Disabling cookies may prevent you from using certain parts of our Website. If you delete your cookies from the browser, you may need to remember to re-install opt-out cookies.

For more information on cookies and cookie legislation, please visit the following sites:






Changes to this policy
We reserve the right to change this Cookie Policy from time to time at our sole discretion. If we make any changes, we will post those changes here and updated the "Last Updated" date at the bottom of this Cookie Policy. However, if we make material changes to this Cookie Policy, we will notify you by means of a prominent notice on our website prior to the change becoming effective. 


Last Updated: 25 May 2018